Who We Are

This website is operated by EMC Promotions ("we", "us", "our"), an events promotion company based in London, UK. We operate under the brand name "The Private Affair" and can be contacted at:

• Email: info@emcpromotions.co.uk
• Phone: 07982 394 138
• Website: emcpromotions.co.uk

What Data We Collect

We may collect and process the following personal data:

Information You Provide

• Name, email address, and phone number when you use our contact form or purchase tickets
• Billing and payment information when purchasing tickets through our website (processed securely via our payment provider)
• Email address when you subscribe to our mailing list
• Any additional information you voluntarily provide in messages to us

Information Collected Automatically

• IP address and browser type
• Pages visited, time spent, and referring website
• Device information including screen size and operating system

How We Use Your Data

We use your personal data for the following purposes:

• To process ticket purchases and send order confirmations
• To respond to enquiries submitted through our contact form
• To send event updates and promotional emails (only if you have opted in to our mailing list)
• To improve our website and understand how visitors use it
• To comply with legal obligations

Ticket Purchases

When you purchase tickets through our website, your transaction is processed securely via WooCommerce and our payment gateway. We store your order details (name, email, tickets purchased) to fulfil your order and for our records. We do not store full credit or debit card details on our servers — these are handled directly by our payment provider.

Lawful Basis for Processing

We process your data on the following legal bases under UK GDPR:

• Contract: To process ticket purchases and fulfil our obligations to you
• Consent: When you subscribe to our mailing list or submit a contact form
• Legitimate Interest: To improve our website, prevent fraud, and maintain security

Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

• Our payment processor to complete ticket transactions
• Our email service provider to send mailing list communications
• Our web hosting provider who stores the website and its data

All third parties are required to process your data securely and in accordance with UK data protection laws.

Data Retention

We retain your personal data only for as long as necessary:

• Ticket purchase records: 6 years (for accounting and tax purposes)
• Contact form enquiries: 12 months
• Mailing list subscribers: Until you unsubscribe
• Website analytics data: 26 months

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time (for mailing list subscriptions)

To exercise any of these rights, please contact us at info@emcpromotions.co.uk. We will respond within 30 days.

Cookie Policy

Our website uses cookies — small text files stored on your device — to improve your experience.

Essential Cookies

These are necessary for the website to function and cannot be disabled. They include cookies that remember items in your shopping cart and keep you logged in during a session.

Analytics Cookies

We may use analytics services (such as Google Analytics) to understand how visitors use our website. These cookies collect anonymous data about pages visited, time spent, and how you arrived at our site. You can opt out of analytics cookies through your browser settings.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete existing ones. Please note that disabling essential cookies may affect the functionality of our website, particularly the ticket purchasing process.

Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with the "last updated" date revised accordingly. We encourage you to review this page periodically.

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